Refund and Returns Policy

Refund & Return Policy

Effective Date: September 19, 2025  |  Last Updated: September 19, 2025

At Data Ali Hujwiri Jewelar, we are committed to delivering gold jewelry of unmatched purity, craftsmanship, and elegance. We want you to be completely satisfied with your purchase. This Refund & Return Policy explains your rights and our procedures for returns, exchanges, and refunds.

1. Eligibility for Returns

  • We accept returns for items purchased directly from our official website only.
  • Items must be returned within 7 days of delivery.
  • Returned items must be:
    • Unworn, unused, and in original condition.
    • Accompanied by the original invoice, packaging, certificates, and any promotional items received.
  • Custom‑made, engraved, or altered items are non‑returnable unless defective or damaged upon receipt.

2. Non‑Returnable Items

  • Custom designs or made‑to‑order pieces.
  • Items that have been resized, altered, or repaired by a third party.
  • Gift cards and promotional vouchers.
  • Items showing signs of wear, damage, or missing components.

3. Return Process

  1. Contact our Customer Care team at admin@dataalihujwirijewelar.shop or via WhatsApp at +44 7404 247118 within the return period to request a Return Authorization (RA) number.
  2. Securely package the item with all original materials.
  3. Ship the item using a trackable and insured courier service to the address provided by our team.
  4. Once received, our Quality Assurance department will inspect the item before processing your refund or exchange.

4. Refunds

  • Approved refunds will be processed to the original payment method within 7–10 business days after inspection.
  • Shipping, insurance, and handling fees are non‑refundable.
  • If the returned item does not meet our return conditions, it will be sent back to you at your expense.

5. Exchanges

We are happy to offer exchanges for eligible items of equal or greater value. Any price difference must be paid in full before dispatch of the new item.

6. Damaged or Defective Items

If you receive an item that is damaged or defective, please contact us within 48 hours of delivery. We will arrange for inspection and, if confirmed, provide a replacement or full refund at no additional cost.

7. International Orders

International customers are responsible for all return shipping costs, customs duties, and taxes. We recommend using insured and trackable shipping for all returns.

8. Contact Information

Data Ali Hujwiri Jewelar
📧 Email: admin@dataalihujwirijewelar.shop
📍 Address: Sarafa Bazar Main Market, Muridke, Punjab, 39000, PK
☎ Phone: +92 300 8400255
💬 WhatsApp: +44 7404 247118
🌐 International: +1 (478) 800-8003

9. Policy Updates

We may update this Refund & Return Policy from time to time. Any changes will be posted on this page with the updated date. We encourage you to review it periodically to stay informed.